How local health department grades restaurants and food trucks:
They check for compliance with health and sanitation codes. Inspections are scored and they give establishments a letter grade of A, B, or C.
Receiving a high grade is not only important as a matter of public safety, but also to running a successful business. Lower grades can drive customers away which results in less patronage which results in less profit for the business. If too many violations are found, the inspector can deem a restaurant a public health hazard and has the authority to order it be closed. This includes a temporary closure of a restaurant. They work with low-scoring restaurants to improve their practices and to help them comply with sanitary codes.
As a health dept liaison, I have been helping restaurants and food trucks to attain higher letter grades and also to serve safe foods to their customers. My happiest moment was to see one of my restaurant customer became the “BEST of Boston” not only in taste but also in serving safest food!
I also found it very rewarding to help low scoring restaurants back to open their business after being forced to close by their local health department. My success rate is so far 100%!

Health Department Liaison

"It's very rewarding for me to help low scoring restaurants back to open their business after being forced to close by their local health department.   My success rate is so far 100%!"

Over 20 years as a food safety manager & operator, partnering with various retail food operations such as Flik, Compass Group, ARAMARK, Partners Health, Delaware North Companies etc. HACCP certified in retail food operations.

Bon Koo is a Certified ServSafe Instructor and one of the experts in food safety education training. He is a Registered ServSafe Proctor/instructor in Massachusetts Food Protection Manager Certification Exam and Trainer Directory by State Food and Drug.


  • Reopening help after health department suspension notice.
  • On going support and monitoring after reopening.
  • Health Department Plan Review.
  • the pre-opening inspection.
  • Audits/Inspections
  • HACCP Plan

Please call/text 617-216-3830.